Sep 18, 2019 by Jeff

Q: Are the heating elements and pump replaceable should they malfunction?

A: The pump is replaceable but the heating elements are not, which is the same for all units from the Grainfather to the Brewzilla. The heating element is protected by two things - a 5 degree differential to prevent short cycling, and a thermal cutoff switch that cuts off power if it senses the bottom of the boiler getting too hot.

Jun 06, 2019 by Shane

Q: Is it bad practice to use the circulation pump while chilling? My biggest concerns are whether or not the pump would be damaged by running boiling wort for a few seconds before it cooled down, and sanitation.

A: No, running a few seconds while the wort is cooling will not hurt it. It is a bad idea to run the pump when boiling however, as this extended heat contact can harm the pump. The biggest problem with running the pump while chilling is the possibility of clogging if you used whole hops or a lot of pellet hops in the boil. If you use a lot of hops, look into a Hop Spider to reduce the chance of clogging.

Mar 11, 2019 by Bennie

Q: Do you have a European 220 volt version?

A: No, sorry we do not have this.

Feb 18, 2019 by Steve

Q: Other than the pump and added recirculation arm, is there anything else that differentiates the pump version from the non-pump version?

A: No,otherwise they are identical.

Feb 18, 2019 by Steve

Q: Do both models (with pump and without) now have a 2 year warranty? Your site and the Brewers Edge site say 1 year some places and 2 year other places, so it is unclear.

A: The two year warranty applies to both models. The one year warranty applies to all our other products unless stated otherwise in the product description.

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