Apr 19, 2018 by Roger

Q: This thing was unable to maintain a strong boil with 2 gallons of water in a garage that was 50 F at the time. Does it need a warmer environment to operate properly? I got it up to 210 with the lid on, when I took the lid off it dropped down to 206.

A: Be sure to set it for 218 degrees F when you want to boil. If you set it for 210, it will not boil. Other considerations include turning on the 1600 watt rocker switch. If none of these solutions work, call us at 800-759-6025 or email to service@williamsbrewing.com for warranty service.

Apr 17, 2018 by Roger

Q: The instructions don't say how to set the delay timer. I would like to set this up so that the strike water is already at temp when I go out to my garage in the morning. How did I do that?

A: There are three settings on the digital timer. The first one is target temperatureTERP, the second one is TIME, and the third one is TIMER. Set the target temperature, skip the TIME setting (it defaults at 4 hours on) and then set the TIMER by hours to how many hours delay you want before it starts. You can set it from 1 to 23 hours (no partial hours) delay before starting.

Mar 06, 2018 by Greg

Q: Can you provide overall dimensions of the unit - trying to figure out if it will fit on my working areas. What is the inside diameter to find the right cooling coils.

A: The interior dimensions of the boiler are 11.5" wide, and 19" deep.

Mar 06, 2018 by Genaro Garza

Q: what is the warranty on this unit?

A: One year parts and labor

Mar 02, 2018 by Steven Weinberger

Q: Would a Pot Still Alembic Dome Top (Still Spirits) fit this?

A: No, the only distilling lid that fits this is our item L14.

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