Questions about an order, or any other customer service issue? Customer service is available Monday through Friday by phone at the toll-free number below, or by email at    

If this is a technical brewing question, please click this Brewing Questions link and fill in the form.  

We are here to serve you. We feature an  8 - 5 weekdays toll-free customer service line, as well as an 8 -5 weekdays toll free order line for those who prefer to order by phone. 


Phone Number Availability
Order Line 800-759-6025 (option 1) M-F  8 - 5 Pacific time
Customer Service 800-759-6025 (option 3) M-F  8- 5 Pacific Time
Customer Support 800-759-6025 (option 4) M-F  8 - 5 Pacific Time
Office Line 510-895-2739 M-F  8 - 5 Pacific Time
Fax Line 510-895-2745 24/7