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Questions about an order, or any other customer service issue? Customer service is available Monday through Saturday by phone at the toll-free number below, or by email at    

If this is a technical brewing question, please click this Brewing Questions link and fill in the form.  

We are here to serve you. We feature an  8 - 5 weekdays toll-free customer service line, as well as an 8 -5 weekdays toll free order line for those who prefer to order by phone. 


Order Line800-759-6025 (option 1)M-F 8 - 5 Pacific time
Customer Service800-759-6025 (option 3)M-F 8 - 5 Pacific Time
Customer Support800-759-6025 (option 4)M-F 8 - 5 Pacific Time
Office Line510-895-2739M-F 8 - 5 Pacific Time
Fax Line510-895-274524/7